Tag Archives | People

Firing Clients

Firing clients doesn’t have to be a nightmare. These four steps can help you 1. Know why you’re parting ways. Be prepared to explain clearly and concretely why your professional relationship has run its course, whether that’s because they’ve missed payments or ignored your advice on a big issue. Do this in person, and follow up your […]

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Streamline Your Meetings

Streamline your meetings. Everyone, no matter how great a leader or manager, has experienced the meeting that got out of hand. Usually, it’s something that should have taken ten minutes to discuss, but somehow ballooned into an hour (with no decision by the end). The four biggest mistakes people make in meetings are responsible for most […]

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Accountability: A Two-Way Street

Employees in the workplace function best when given autonomy. Accountable employees are key to any thriving business. However, accountability in business has to go both ways–employees need to be accountable to the company and the company needs to be accountable to the employees. Many of you have likely heard Netflix’s travel-expense policy: “Act in Netflix’s best interest.” […]

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Working with a Spouse

Going into business with a spouse can be just as emotionally fraught as going into business with siblings or parents. However, spouses in business together face a unique set of challenges. In theory, spouses working together should communicate more than ordinary business partners and should be better at communicating with one another. However, this doesn’t […]

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Team Building for Business

Most business owners want to strengthen their existing teams. However, it can be difficult to get started. Visions of awkward team-building exercises can dissuade even strong leaders from building their teams. Team building begins with knowing yourself. While team-building is certainly focused outward, it is fruitless to create a team-building process that does not mesh […]

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Working with Siblings

Working with siblings involves a unique set of challenges. Siblings generally have a much stronger competitive streak than parents and children. When multiple siblings are involved in the family business, conflict can easily arise. Siblings are rarely involved in the business in comparable ways. For example, in a dentistry practice, one might be a dentist or […]

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Antihero Leadership and Brand Messaging

We’re fascinated by  leaders. The most demanding CEOs command the most attention. They’re visionaries. They’re mavericks. They’re tough guys. More than anything, they are characters, like antiheroes that are becoming increasingly popular on TV and in movies. Many NFL coaches also fit this model. They can get away with being rude. They can lose their temper, […]

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